Groupboard Admin Frequently Asked Questions

1. How do I access my admin page?

Log in using your admin password. If your board does not ask for a password when you log in, create an html page with the same html code but add the following tag:


<param name=need_password value=true>

2. Where are the admin functions??

If your Groupboard appears inside a web page then press the FLOAT button, and they should appear in the ADMIN menu at the top of the window.

3. How do I upload a background picture?

There are two ways of uploading background pictures. If the picture is on your local machine, you can upload it by using the Upload Background page.

Alternatively, if the picture is already on a website, you can upload it as follows:

First, the image must already exist on a web server. If your image is on your local disk, you must first upload it to your web page.
Next, log onto your admin board and click "set background".
Type in the URL of the image (on your web server) into the box and press UPLOAD. Note that if your picture has non alphanumeric characters (such as "&"), it may not upload.
The next time you press "set background", your image should be there (but give it a couple of minutes to download first).

Note that if you want the image to be permanently set as the background for your board, you need to use the BACKGROUND_PIC parameter. See the main admin help pages for more details.

4. How do I change the passwords for my board?

Go into your admin page and select "board info" from the admin menu.

5. My board doesn't have a user password, but the password prompt still comes up.

You need to set NEED_PASSWORD to FALSE in your html code.

6. How do I reduce the grey/white space around the board?

Adjust the WIDTH and HEIGHT tags in the html code until the board just fits in the space. Note that you should test your page on Netscape and Internet Explorer, as they tend to require different amounts of space for the window.

7. How do I use firewall tunnelling with my board?

The Groupboard will automatically try to connect using firewall tunnelling if it can't open a normal socket connection. You can create a board which always uses firewall tunnelling by using the following tag:


<param name=use_tunnel value=true>

8. The firewall tunnelling version still doesn't work.

You can try adding the following tag:


<param name=tunnel_port value=80>

This forces the Groupboard to tunnel using port 80 rather than the default tunnelling port of 6666. This should (in theory) make it work with any combination of firewall and proxy server. Note that tunnelling through port 80 requires that you insert a module into your web server. Please contact us for details.

9. How do I make the Groupboard pop up when a button is pressed?

Set the WIDTH and HEIGHT tags to zero, set the ALWAYS_FLOAT param to TRUE, set the DONT_START param, and call the startup() function using javascript when the link is clicked on:


<a href="javascript:document.gb.startup();">Click here for chat!</a>

<applet name=gb code="groupboard.class" width=0 height=0 archive=groupboard.jar

codebase="http://demauro.com/java">

<param name=board_id value=xxx>

<param name=always_float value=true>

<param name=dont_start value=true>

</applet>

10. Why does my own IP address come up "UNKNOWN" in the drawing log?

The IP addresses of the other users are sent from the server. The java client does not know its own IP address, so it comes up unknown.

Mail:support@groupboard.com